Designs at ICEWEAR start with sketches and fabric
recommendations that are reviewed until we are satisfied that the styling and fabric
choices integrate harmoniously. This is so important for the skater, who not only must
convey a mood with their choice of dress, but must also consider functionality that will
get them through performances or practices as comfortably as possible. Fabric properties
are scrutinized and must meet exacting criteria in order to be incorporated into a design
so that the characteristics of each fabric such as drapability, durability and
stretch ability are considered before yielding the fabric's unique role. The result is a
garment with personality that will perform when it really counts.... when in motion.
Ordering
Special Orders
Perhaps you might like the fabric, skirt or
sleeve of one style to be substituted into another style. We will evaluate your request
and let you know if it is feasible. The option to have a dress specially ordered in a
combination that suits you better, makes Icewear selections virtually limitless. To
evaluate your request we will need to know fabric type, fabric color, size or sizes,
details of substitution and we will give you a Special Style Number and price quote so
that you may order online or by phone immediately. In the case that your request may have
limitations, we will let you know and give you alternate suggestions or choices if
possible.
Size Chart
The ICEWEAR size chart is unique to ICEWEAR
designs. A perfect fit is assured when you order the size that best matches your
measurements. If you need our help, send us your Chest,
Waist, Hips and Girth measurements.
Exchange and Refund Policy
Size exchanges are accepted
within 15 days of delivery (if same fabric is out of stock, you
may choose an alternate fabric). Claims for
refunds based on faulty workmanship are to be made within 15
days of delivery.
A REFUND CLAIM NUMBER will be issued by Icewear upon receiving
a claim for faulty workmanship. Refunds will not be considered for
items without a claim number and they will be shipped back to the sender.
Items are cut and sewn as per individual order and are made for final use
and not for viewing. Purchases made with the intention of viewing will
not be reversed.
Security
What You Need to Know
All our online credit card transactions are
through a secured third party vendor. We are an InternetSecure Certified Merchant. ICEWEAR
does not have access to your credit card information. ICEWEAR mailing lists or customer
information will not be made available to any other party. ICEWEAR has been selling on the
World Wide Web for three years and wishes to continue to grow by providing our customers
with safe and secure online transactions. Of course you're always welcome to use other
payment options if you prefer.
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